Real-time compliance metrics, module health, and open action items across all QMS modules.
- Live KPI widgets β CAPA status, audit readiness, DHF completeness
- Cross-module risk heatmap with overdue action alerts
- Management review data export for ISO 13485 Β§5.6
Customer relationship management tailored for medical device sales β distributors, hospitals, and procurement teams.
- Lead pipeline with tender and RFQ stage automation
- Regulatory inquiry tracking and complaint logging
- Customer document vault linked to post-market surveillance
Product development project management with regulatory milestone tracking and DHF linkage.
- Gate review milestones with QMS document deliverable checklist
- DHF linkage β project closes only when DHF is complete
- Cross-team assignment with responsible party tracking
π
Design History File (DHF)
Complete device lifecycle documentation β design inputs, outputs, verification, validation β with e-signatures and full traceability.
- Device lifecycle tracking from design input to design transfer
- DHF completeness score with gap identification
- E-signature locking on section completion
Manufacturing travellers and device build history records with step-by-step sign-off workflows.
- Build record creation with production stage sign-off
- In-process inspection records with pass/fail capture
- Lot traceability linked to shipment records
Device shipment records, lot tracking, and distribution documentation from factory to customer.
- Lot/batch tracking with UDI fields for EU MDR readiness
- Distribution records with e-signature on device release
- Recall-ready lot search across all destinations and time periods
Controlled document management with versioning, multi-level approval workflows, and 21 CFR Part 11 e-signatures.
- Version control with Draft β Review β Approved β Superseded lifecycle
- Multi-level approval with role-based signature authority matrix
- CDSCO watermarks on document headers β inspection-ready
Document Change Orders β manage, track, and close changes to controlled documents with impact assessment.
- Change impact assessment with linked document tracking
- Expedited and standard approval workflow templates
- Closure verification with effectiveness check
ISO 14971-aligned risk register with severity/probability matrix, FMEA worksheets, and residual risk sign-off.
- 5Γ5 risk matrix with severity, probability, and detectability scoring
- FMEA worksheets with failure mode and effect analysis
- Residual risk acceptability review with e-signature requirement
Corrective and Preventive Actions tracked from detection to verified closure. Non-Conformance Records with root cause and disposition.
- 8D methodology β root cause through effectiveness verification
- Automatic CAPA creation from audit findings, NCRs, and complaints
- CAPA cannot close without effectiveness verification sign-off
Internal and external audit management, finding tracking, and CAPA linkage β CDSCO Form 34B inspection-ready.
- Audit programme scheduling with pre-loaded CDSCO and ISO 13485 checklists
- Finding categorisation (Minor/Major/Critical) and CAPA auto-linkage
- Inspector-ready evidence pack assembled in one click
π
ISO 13485 / QMS Tracker
Organisation-wide QMS clause coverage dashboard β see your compliance posture against all four frameworks at a glance.
- Clause-by-clause compliance status with evidence linkage
- Gap identification with prioritised remediation list
- Management review data export β trend charts and KPI summaries
Approved supplier register, supplier audits, and critical supplier qualification β with performance monitoring.
- Approved supplier register with evaluation criteria and scoring
- Supplier audit scheduling with 30-day requalification alerts
- Performance monitoring dashboard with trend analysis
Employee training records, competency tracking, and role-based training plans. First thing CDSCO inspectors ask for.
- Role-based training plan assignment with completion tracking
- Competency verification with certificate upload
- Expiry reminders and mandatory training gates before system access
π₯
Teams & Organisation
Org structure, department management, and cross-functional team configuration with responsibility matrix.
- Department hierarchy with cross-module team assignment
- Responsibility matrix for QMS functions and process owners
- Org chart linkage to document approval authority
Role-based access control, user provisioning, MFA enforcement, and module-level permissions.
- 6 role types with granular module-level permissions
- Mandatory MFA for all users β Cognito-managed identity
- User audit trail β login, action, and offboarding records
Generate SOPs, conduct gap analyses, and get regulatory guidance powered by AI trained on CDSCO and ISO 13485.
- SOP generation β describe the process, get a complete compliant draft
- Regulatory gap analysis against CDSCO, ISO 13485, or 21 CFR Part 11
- Q&A on CDSCO/ISO clauses with sourced answers
Automated alerts for CAPA due dates, audit schedules, document reviews, training expiry, and supplier requalification.
- Email + in-app alerts for every time-sensitive QMS action
- Configurable escalation β overdue items notify manager automatically
- Supplier qualification expiry alerts 30 days in advance
Platform-level administration β organisation management, module toggles, and cross-organisation audit logs.
- Multi-organisation management for enterprise deployments
- Module access control and tier configuration
- Platform-wide audit trail β every admin action logged
π¦
Inventory Management
Real-time stock tracking for raw materials, components, and finished goods β with full lot traceability and reorder alerts.
- Incoming goods receipt with supplier lot number and CoC linkage
- Component traceability to finished device β supports recall investigations
- Minimum stock level alerts and reorder workflow integration
Supplier purchase order creation, approval workflows, and delivery tracking β linked to the Approved Supplier Register and Inventory module.
- PO creation with automatic approved-supplier validation
- Multi-level approval workflow with QA review gate for critical components
- Delivery confirmation with GRN generation and inventory auto-update
Customer invoice generation linked to shipment records β with device lot numbers, UDI fields, and distribution audit trail for post-market traceability.
- Invoice creation auto-populated from Shipment Tracking records
- Lot number and UDI fields on every invoice for regulatory traceability
- Invoice history searchable by customer, device, or lot number for recall support
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Project Management & Budget Tracking
End-to-end project execution with milestone tracking, resource allocation, and real-time budget monitoring β purpose-built for regulated medical device product development.
- Project timelines with gate review milestones and regulatory deliverable checklists
- Budget planning and real-time cost tracking with variance alerts
- Resource allocation across projects with workload visibility
- DHF and CAPA linkage β project cannot close with open quality actions
- Management reporting: budget vs. actuals, schedule adherence, risk status